Full Bedroom & Bathroom Clean
Hotel-standard bedroom turnover: linen change, mattress check, wardrobe clear, floor mop and dust. Bathrooms fully disinfected, grout brushed, mirrors polished, towel sets replaced.
Turnover Cleaning for Vacation Rentals on Koh Samui
200-point checklist, photo-verified evidence, same-day turnovers and linen rotation — integrated directly with your Hostaway booking calendar. From ฿800/service. Part of our vacation rental management Koh Samui service.
Why Turnover Quality Determines Your Review Score
Cleanliness is the highest-weighted category in Airbnb's review system and a top driver of Booking.com scores. A missed hair in the bathroom costs you more in review damage than it costs to fix.
Villa guests in 2025 have high standards. They've stayed in five-star hotels, they know what a properly made bed looks like, and they notice when AC filters haven't been cleaned or when pool tiles have a film of sunscreen and salt that wasn't rinsed off. A one-star cleanliness score on a single review appears on your listing for months and suppresses your search ranking across every future booking period.
Professional turnover cleaning for vacation rentals is a different discipline from regular domestic cleaning. Turnovers have strict time windows — typically between a 11am checkout and a 3pm arrival — and a fixed checklist that must be completed every time, not most times. Our 200-point checklist covers every room, surface, appliance, outdoor area and consumable inventory item. P. May, our Head of Housekeeping, manages the team and quality standard for every villa in our portfolio.
The cleaning schedule is pulled automatically from Hostaway when new bookings are confirmed. The team receives real-time task notifications and access instructions. When the clean is complete, photos are submitted. Owners can see the documented state of their villa before every guest arrival.
What's Included in Every Turnover Clean
Linen Rotation
Used linen collected and replaced with laundered sets from our managed linen inventory. Owners don't need to stock excess linen — our rotation system handles supply regardless of booking frequency.
Welcome Amenities Restocking
Toiletries, fresh fruit, welcome drinks, condiments and paper goods restocked to standard levels before every arrival. Items tracked against a par inventory — no guest arrives to an empty soap dispenser.
Kitchen & Appliance Clean
Hob, oven, refrigerator, microwave, dishwasher and countertops cleaned. Crockery, glassware and utensils checked for completeness and condition. All rubbish removed, bins cleaned and relined.
Pool Surround & Outdoor Areas
Pool deck rinsed, sun loungers wiped and positioned, outdoor furniture cleaned, ash trays cleared, and any debris from palms or garden cleared from the property's outdoor areas.
Photo Evidence
Every completed turnover is documented with photographs of each room submitted via Hostaway before the guest arrives. This confirms quality and creates a condition record for every stay — essential for damage claim resolution.
Hostaway Calendar Integration
Turnover scheduling runs automatically from your Hostaway booking calendar — no manual coordination required between reservations and the housekeeping team.
When a new booking is confirmed in Hostaway, a cleaning task is automatically generated for the checkout date. Our housekeeping team receives real-time notification via the Hostaway task system, including the property address, access details, checkout time and any specific owner instructions for that turn. The team acknowledges receipt and the task is tracked through to completion.
This integration eliminates the most common failure point in vacation rental operations: the communication gap between the booking system and the cleaning team. When a booking is added, modified or cancelled, the housekeeping schedule updates automatically. No one misses a same-day turnover because they didn't see a message.
P. May, our Head of Housekeeping, oversees quality control across the team. Completed turns are reviewed via photo submission, and any issues identified during a turnover — maintenance items, damage to report, low inventory — are flagged in real time to Adam Tokar (Portfolio Manager) for follow-up.
Turnover Cleaning Pricing
Transparent, villa-specific pricing. No surprise charges.
Turnover cleaning starts from ฿800 per service for 1-bedroom villas, ฿1,250 for 2 BR, ฿1,600 for 3 BR, and ฿2,000 for 4 BR. Larger 5+ bedroom villas with multiple outdoor areas are quoted individually. Full pricing details, including deep clean and owner-stay rates, are on our housekeeping Koh Samui page and the management pricing page.
Turnover cleaning is included in our Manager and Ultimate management tiers. It can also be contracted as a standalone service for owners who manage their own OTA accounts but want professional housekeeping.
Frequently Asked Questions
What is included in a turnover clean?
Every turnover covers: full bedroom and bathroom clean to hotel standard; linen change and fresh towel set; kitchen cleaning including appliances; living area cleaning; pool surround and outdoor furniture; rubbish removal; restocking of welcome amenities; and photo documentation. Our 200-point checklist covers every item in the villa.
How does the cleaning schedule sync with Hostaway?
Cleaning tasks are automatically generated from the Hostaway booking calendar when new bookings are confirmed. The housekeeping team receives real-time task notifications with property details and access instructions. No manual scheduling required — the calendar integration handles it end-to-end.
Can you handle same-day turnovers?
Yes. Same-day turnovers — one guest out in the morning, next guest in the afternoon — are our standard procedure. We use a streamlined SOP designed for the typical checkout-to-arrival window and prioritise these in the team schedule.
How is linen managed?
Linen is managed through a centralised rotation system — villa-specific sets cycle through our laundry process between stays. Owners don't need to stock large linen inventories. Damaged or worn linen is flagged and replaced. Linen costs are included in the turnover fee at standard tiers.
What photo evidence do you provide?
After every turnover clean, the housekeeping team photographs each room before the next guest arrives. These photos confirm the clean was completed to standard and document the villa's condition at the start of each stay — essential for resolving any guest damage claims.
What does turnover cleaning cost?
From ฿800 per service for 1-bedroom villas (฿1,250 for 2 BR, ฿1,600 for 3 BR, ฿2,000 for 4 BR). Larger villas are quoted based on bedroom count and specific requirements. Full details are on the housekeeping page and pricing page.
Turnover cleaning is part of our full vacation rental management Koh Samui service. It works alongside our guest experience team to ensure the villa is clean and properly set up before every in-person arrival. For villa photography that captures your property at its best, see our photography service. For the full property maintenance service, visit our property management Koh Samui hub.
Get Turnover Cleaning Pricing for Your Villa
Villa-specific pricing based on your property. Quick turnaround on quotes.